RainBet Privacy Policy
Last updated: April 17, 2026
At RainBet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Australian privacy laws.
Information We Collect
We collect personal information such as your name, email address, date of birth, and payment details when you register an account or make transactions. We also gather usage data including your IP address, device information, and betting activity to enhance our services. For identity verification and responsible gambling compliance under Australian laws, we may collect government-issued ID documents. This information is collected with your consent or as required by legal obligations.
How We Use Your Information
We use your information to provide and manage your RainBet account, process deposits and withdrawals, and facilitate betting services. It enables us to personalise your experience, send promotional offers (with your consent), and improve our platform through analytics. We also use data for identity checks, fraud prevention, and compliance with Australian responsible gambling and anti-money laundering laws. Legitimate interests allow us to analyse usage patterns for service enhancements.
Information Sharing
We share your information with trusted third-party service providers, such as payment processors and hosting services, under strict confidentiality agreements. Disclosure occurs if required by Australian law, regulatory authorities, or for legal proceedings. We do not sell your personal data to third parties.
Data Security
We implement robust security measures including SSL encryption to protect data transmission and secure servers for storage. Access to personal information is restricted to authorised personnel only, with regular security audits and vulnerability assessments conducted. We comply with Australian Privacy Principles to safeguard against unauthorised access, loss, or misuse. In the event of a data breach, we will notify affected users and regulators as required by law.
Your Rights
Under Australian Privacy Principles, you have the right to access, correct, or delete your personal information by contacting us. You may withdraw consent for marketing communications or request data portability where applicable. We handle such requests within 30 days, subject to legal exceptions like ongoing identity verification or record-keeping obligations. For complaints, contact us or the Office of the Australian Information Commissioner.
Cookies and Tracking
We use cookies and similar technologies to enhance site functionality, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings or our cookie consent tool. Essential cookies cannot be disabled as they are necessary for account security and service delivery.
Contact Us
For privacy concerns or to exercise your rights, please contact our Data Protection Officer.
[email protected]